Welcome to FaceSwap Go: AI Video & Photo (hereinafter referred to as "this App" or "we"). We deeply value your privacy. This policy aims to explain how we collect, use, store, and protect your information.
1. Information We Collect
To provide you with the AI face-swap service, we need to process your information. It is primarily divided into two categories:
- Information You Provide: The photos or videos (collectively referred to as "Media Content") you upload or capture to generate face-swap effects. We refer to the facial feature data within these as "Face Data." Additionally, when you contact us, we may collect your email address and communication content.
- Automatically Collected Information: To ensure service security and stability, analyze product usage, and measure advertising effectiveness, we may automatically collect IP address, network status, in-app event logs (such as feature usage, click behavior), and advertising identifiers (such as IDFA, GAID).
2. How We Use Information
We use information primarily for the following purposes:
- To provide, maintain, and improve the AI face-swap service for you.
- To process the Media Content you upload and run AI models to generate face-swap effects.
- To communicate with you and provide necessary service notifications.
- To conduct anonymized statistical analysis to optimize the product experience.
- To measure advertising campaign performance, conduct attribution analysis, and show you relevant advertisements.
- To safeguard service security and prevent fraud and abuse.
Special Notes Regarding Face Data and Content Storage:
- We use the Face Data you provide solely for the specific service session to drive the AI model in generating the face-swap effect you requested.
- We do not use your Face Data to train general-purpose AI models or for creating other separate products/services.
- After processing is complete, the original Media Content you uploaded will not be saved.
- The face-swap results you generate are temporarily stored on our servers for you. The system will automatically delete them from the servers after 7 days. You can also manually delete immediately your generated content at any time within the App's "Mine" interface.
- We do not share your Face Data with any third parties, unless otherwise stated in this policy.
3. Information Sharing
We take the protection of your personal information very seriously:
- We do not sell your personal information.
- We only share information under the following necessary circumstances:
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To Provide Core Services: We use Tencent Cloud as our cloud service provider to securely process and temporarily store data. These partners process data only according to our instructions and are bound by contracts. You can review Tencent Cloud's privacy policy here: https://privacy.qq.com.
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For Advertising and Analytics: To show you relevant advertisements and analyze advertising effectiveness, we may share anonymized device information and usage data that cannot directly identify you personally (such as advertising identifiers, IP address, device model, in-app events) with the following partners:
- To Comply with Laws: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- To Protect Rights: To protect the rights, property, or safety of FaceSwap Go, our users, or the public from harm.
4. Information Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We only allow employees with a need-to-know to access your personal information.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can access the personal information we hold about you and request correction of inaccurate information.
- Deletion: You can request the deletion of your personal information. You can manage your generated content within the App's "Mine" interface or contact us via email at: center@novellettes.com.
- Please note that we may need to retain certain information for a period to fulfill legal obligations (such as tax, audit) or for security purposes (such as fraud prevention).
6. Third-Party Links and Services
Please note that this Privacy Policy applies only to information we collect. When you visit third-party links, their information handling will be governed by their own privacy policies, and we are not responsible for their content or practices.
7. Policy Updates
We may update this Privacy Policy from time to time. When updated, we will post the new version within this App and update the "Effective Date" at the top. For significant changes, we may notify you via an in-app notification.
8. Contact Us
If you have any questions about this Privacy Policy or your personal information, or wish to request deletion of your data, please contact us at: